Why your small business needs VoIP?

Business environment of today looks not quite as same as it was decades ago. The development of communication technology enabled by the internet introduce numerous ways for companies to do business and for employees to get work done. One aspect of communications that the internet has transformed is telephone service. The voice communication has been moving away landline telephones and towards Voice over Internet Protocol (VoIP) for a while now. When comparing VoIP vs landline, it’s important to know that they are two very different technologies.

Selecting which one is right for your business will have a significant impact on how your office communicates? How much you pay for phone service and what kind of services your customers and employees can take advantage of?

What is Landline? It is a conventional telecommunications connection by cable laid across land, typically either on poles or buried underground. Landline phones are based on an analog technology that sends signals through a series of exchanges that connect calls between two phones. Landlines phones uses physical wire connections to make and receive calls which means they have reliable connection and are not susceptible to the service interruptions and slowdowns of other services.

The downside of this technology is that it is limited only to basic features like call waiting, voicemail, caller ID, and call blocking. Calling someone long-distant is expensive as connecting calls between destinations with traditional telephony systems costs a lot more.

It has a fixed handset set at a particular location when in use, so moving around and multi-tasking is not something a user can do.

Maintaining multiple landline phones in an office can also be very expensive.

What is VoIP? It stands for Voice over Internet Protocol. This is a business communications technology that allows making and receiving calls through the internet. It works by converting analog voice calls into digital information delivered over the Internet itself. While regular phone systems use what is called circuit-switched telephony, VOIP uses what is known as packet-switched telephony that compresses countless individual packets and sends them through the Internet. This technology increases efficiency of data transfer, being the voice call, and is generally a far superior system.

VOIP phone systems also include several built-in features like caller ID, call divert, setting presence/availability, ring back, voicemail, conference calling, upgradeability (installing new lines and expansion only requires upgrading of software and bandwidth) and portability (any Internet enabled device can be used to send and receive calls)

One of its finest features is that you can install the Mobile VoIP application in your smartphone. Mobile VoIP is an efficient, low-cost way to communicate using your phone. Using mobile VoIP allows business users to combine office phone number and personal mobile on a single device. The office phone will run as an app on users personal mobile. Mobile VoIP users can benefit from lower costs when calling, texting, or other common smartphone activities. Digital data transmission using VoIP is also typically faster, as the data is spread out over multiple packets, each taking the fastest route to its intended destination.

A mobile VoIP phone service can eliminate the need for a basic voice plan, as well as optional (and costly) text add-ons. With a mobile VoIP phone, cell phone users can enjoy more flexibility in calling times than a cellular voice plan provides, with fewer restrictions. VoIP mobile phone service means that a mobile VoIP user can make unlimited inexpensive or free calls using voice over IP technology at any time.

It is also important that companies consider the needed capacity for mobile VoIP to run smoothly and alter their current connection to the needed levels. Wi-Fi routers and access points that are able to handle wireless VoIP are the utmost important hardware for the process to run without interruptions. Claim your free Wi-Fi CISCO MERAKI Access Point!

Having internal Wi-Fi within your office alongside upgrading your business to VoIP can provide productivity benefits like mobility and increase collaboration of your employees because they can work anywhere and anytime in the office. This can help in reducing delays and enhance the productivity of your staffs. Improved responsiveness can bring a better customer service since your employees can connect to the information whenever they need it. Also planning to expand your network can be cost effective because you need not to hire a technician to set-up and run wiring and long cables which is a very tedious work.

Improving communication technology is about making it easier to use, being more efficient, functional and reliable. VoIP is changing the way people are doing business. By both simplifying and expanding business communication possibilities, an Internet-based phone service is allowing for a more complete and effective mode of interaction. Your business can choose to stay in the plain old telephone system or take advantage of VoIP technology reducing costs, offering better communication options to your customers and employees. Stay ahead of the competition by upgrading your business to VoIP.  Motionwave Technologies is an expert VoIP Service Provider and can help you with your requirements. For assistance, feel free to consult our group at Motionwave Technologies.

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Henry Chow
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